Telecommunications and entertainment company
- Industry
- Telecommunications
- Technology
- Marketing Automation and CRMOmnichannel Contact Center
Client
Description
Tasks
Implemented digital strategy
Achieved the optimal omnichannel strategy that accompanied their sales objectives
Sales growth
Achieved the established objectives in the different markets
Improved customer service times
They managed to reduce these, as well as a complete traceability to make the process more efficient
"We managed to streamline the digital strategy that allowed us to grow exponentially in different markets with the support of Convertia."
Sales through PPC
Increase
> 49%
Generation
Increase
> 115.000 leads / month
Conversion costs
Stable
-
Sales through PPC
Increase
> 49%
Generation
Increase
> 115.000 leads / month
Conversion costs
Stable
-
