Telecommunications and entertainment company

Industry
Telecommunications
Technology
Marketing Automation and CRMOmnichannel Contact Center

Client

Description

Tasks

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    Implemented digital strategy

    Achieved the optimal omnichannel strategy that accompanied their sales objectives

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    Sales growth

    Achieved the established objectives in the different markets

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    Improved customer service times

    They managed to reduce these, as well as a complete traceability to make the process more efficient

"We managed to streamline the digital strategy that allowed us to grow exponentially in different markets with the support of Convertia."

  • Sales through PPC

    Increase

    > 49%

  • Generation

    Increase

    > 115.000 leads / month

  • Conversion costs

    Stable

    -